WISEPROADVICE (hereinafter referred to as the "Company") provides professional services (hereinafter referred to as the "Order")to individuals and legal entities(hereinafter referred to as the "Clients") on a paid basis. The Order is formalized by a service agreement (hereinafter referred to as the "Agreement"), which sets out the terms of payment for the Order, previously agreed upon with the Client.

Standard corporate Orders (company registration, document orders, annual company maintenance, etc.) are fulfilled by the Company after receiving full prepayment from the Client.

The prepayment is non-refundable, and the Order is considered fulfilled upon receipt of the documents by the Client.

In case of cancellation of the Order (at the stage after the Client has made the prepayment) at the initiative of the Client: the prepayment is not returned, but is placed on the client's deposit (minus the cost of compliance and services rendered), the terms of use of which (in favor of paying for alternative Orders) are discussed individually by the Company with the Client.

Standard bank Orders (opening a bank account or an account in a non-bank financial institution, etc.) are executed by the Company by means of a staged payment for the Order by the Client: an advance payment and the remainder after the Client receives the account details.

The advance payment is non-refundable, and the Order is considered executed at the moment the Client receives the account details, when the Client must pay the Company the remainder of the Order cost.

In case of Order cancellation (at the stage after the Client has paid the advance payment) at the initiative of the Client: the advance payment is not returned, but is placed on the client's deposit (minus the cost of compliance and services rendered), the terms of use of which (in favor of paying for alternative Orders) are discussed individually between the Company and the Client.

The return or placement of the return on the Client's deposit is carried out in a net amount equal to the cost of the Order items in the invoice. The amounts of commissions charged by the Company for the Client's payment of an invoice using one of the payment methods for which a commission is charged (crypto, card, etc.) are not subject to return or placement of a refund on deposit.

The terms of execution of Orders under special conditions (opening accounts with a concierge service, financial services, immigration services, legal services, etc.) are discussed individually between the Company and the Client, and the agreements reached are recorded in the relevant agreement, including the procedure for paying for the Order and the return policy.